Your tracking number is usually generated within 3 days after your order is placed.
If Your Store Is Connected to BrandSKU
The tracking number automatically syncs to your store, and the order status updates to Shipped. Your customer receives the standard shipping notification from your store platform (Shopify, Etsy, Wix, or TikTok Shop).
How to Find the Tracking Number Manually
Step 1: Log in to your BrandSKU account and go to Orders.
Step 2: Find the order and open its details.
Step 3: In the Status section, click Shipping Tracking (or Parcel 1) to view tracking numbers for each package.
Need Help?
If the tracking number hasn't appeared after 3 days, contact support:
- Email: [email protected]
- Live chat: click the button in the lower right corner
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